Privacy Policy

Last updated: 4 November 2026

Lock and Flow Studio Limited ("we", "us", "our") develops mobile games and applications. This Privacy Policy explains what information we collect through our apps, our website, and any Google services we connect to (such as Google Ads and Google Play Console integrations), and how we use, store, and protect that information.

Who we are

Lock and Flow Studio Limited is a company registered in the United Kingdom. This policy applies to our website (flowstudioapps.co.uk), our published mobile applications, and any services or tools we operate that interact with user or account data, including Google APIs.

Information we collect

Account and contact information you provide directly, such as an email address used for support requests.
Technical and usage data generated by our apps, such as device type, app version, crash reports, and basic in-app event data (for example, which features are used).
Advertising performance data when our apps or website interact with Google Ads, including conversion and remarketing events, used solely to measure and improve the performance of our own advertising campaigns.
Standard web analytics data collected automatically when you visit this website (such as pages viewed and general location derived from IP address).

How we use information

To operate, maintain, and improve our games and applications.
To measure and optimise the performance of our advertising campaigns through Google Ads and related APIs.
To respond to support requests sent to us directly.
To comply with legal obligations and enforce our terms where applicable.

How we use Google user data

Where our tools or internal systems request access to Google APIs (including the Google Ads API), that access is used strictly for managing our own advertising accounts and campaigns — creating, reading, and optimising ad campaigns and related reporting. We do not sell, rent, or share Google user data with third parties, and we do not use this data for purposes unrelated to our own advertising operations. Access is limited to what is required for this purpose, in line with Google API Services User Data Policy, including its Limited Use requirements.

Data sharing

We do not sell personal data. We may share limited technical data with service providers who help us operate our apps and advertising (for example, analytics or advertising platforms such as Google), strictly to provide those services on our behalf.

Data retention

We retain data only for as long as necessary for the purposes described in this policy, or as required by law.

Your rights

Depending on your location, you may have rights to access, correct, or delete your personal data, or to object to certain processing. To exercise any of these rights, contact us using the details below.

Contact us

If you have questions about this Privacy Policy or how we handle data, contact us at support@flowstudioapps.co.uk.